Privacy Policy

Fabtone, operated by Kangun Clothing, respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit or use the Fabtone website, place an order, create an account, contact us, subscribe to our communications, or otherwise interact with our services.

By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. About Fabtone

Fabtone is a fashion and lifestyle brand operated by Kangun Clothing, offering products including women's scarves, stoles, pareos, bandanas, fashion jewellery, accessories, clothing, home products, and other lifestyle products.

For the purposes of this Privacy Policy, "Fabtone", "we", "us", or "our" refers to Fabtone/Kangun Clothing.

2. Information We Collect

We may collect different types of information depending on how you interact with our website.

Information You Provide Directly

When you place an order, create an account, contact us, or subscribe to our services, we may collect:

  • Full name

  • Email address

  • Mobile/telephone number

  • Billing address

  • Shipping/delivery address

  • PIN/postal code

  • Order details and purchase history

  • Product preferences

  • Information provided when contacting customer support

  • Information submitted through forms on our website

  • Reviews, feedback, or other content you voluntarily provide

Payment Information

When you make a purchase, payment information may be processed by our payment gateway or payment service provider.

Depending on the payment method used, payment providers may collect and process information such as transaction details, payment identifiers, and other information required to process your payment.

Fabtone does not intentionally store your complete credit or debit card number, CVV, PIN, or online banking password on our website.

Payment processing may be handled by third-party payment providers using their own security and privacy practices.

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies.

This may include:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Language preferences

  • Approximate location

  • Pages visited

  • Products viewed

  • Referring website

  • Date and time of website access

  • Website interactions

  • Shopping cart and browsing activity

  • Technical and diagnostic information

This information helps us operate, secure, analyze, and improve our website and services.

4. How We Use Personal Information

We may use your personal information for legitimate business and service purposes, including:

  • Processing and fulfilling orders

  • Confirming and delivering purchases

  • Processing payments

  • Providing order tracking information

  • Managing returns, replacements, and refunds

  • Responding to customer enquiries

  • Providing customer support

  • Maintaining customer accounts

  • Improving our products and services

  • Improving website functionality and user experience

  • Understanding customer preferences and website usage

  • Detecting and preventing fraud, abuse, and unauthorized activity

  • Maintaining website security

  • Sending service-related communications

  • Sending promotional communications where permitted

  • Conducting analytics and business reporting

  • Complying with applicable laws and legal obligations

We collect and use personal information only for appropriate and relevant purposes.

5. Order and Transaction Information

When you place an order with Fabtone, we may collect and retain information relating to the transaction, including:

  • Order number

  • Products purchased

  • Product quantity

  • Order value

  • Shipping information

  • Billing information

  • Payment status

  • Delivery status

  • Return or replacement information

  • Customer service communications relating to the order

This information is necessary to process your order, provide customer support, maintain business records, and meet applicable legal and accounting requirements.

6. Shopify and Service Providers

Our online store is powered by Shopify, which provides the technology and infrastructure used to operate our online storefront.

We may also use third-party service providers for purposes such as:

  • Payment processing

  • Shipping and delivery

  • Order fulfilment

  • Cloud storage

  • Website hosting and infrastructure

  • Data analytics

  • Customer support

  • Fraud prevention

  • Marketing and advertising

  • Email and SMS communication

  • Website security

  • Technical services

These service providers may process personal information only to the extent reasonably necessary to provide their services or as otherwise permitted or required by applicable law.

Shopify maintains its own privacy and data-protection practices, which apply to information processed by Shopify in its capacity as a service provider or otherwise.

7. How We Disclose Personal Information

We do not sell your personal information as a standalone product.

In certain circumstances, we may disclose personal information to third parties when reasonably necessary for legitimate business purposes, including:

Service Providers

We may share information with vendors and service providers who perform services on our behalf, such as:

  • Shopify and technology providers

  • Payment processors

  • Courier and logistics companies

  • Order fulfilment partners

  • Cloud storage providers

  • IT and technical service providers

  • Analytics providers

  • Customer support providers

  • Marketing and communication service providers

Business and Marketing Partners

Where permitted by applicable law and your choices, we may work with advertising, marketing, analytics, or business partners to provide promotional communications, personalized advertising, campaign measurement, and related services.

Legal and Regulatory Requirements

We may disclose information when reasonably necessary to:

  • Comply with applicable laws and regulations

  • Respond to a valid legal request

  • Comply with a court order or government request

  • Protect our legal rights

  • Prevent fraud or illegal activity

  • Protect the safety, security, and integrity of our website and customers

  • Investigate suspected misuse or security incidents

8. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, web beacons, and similar technologies.

Cookies are small files stored on your device that help websites remember information about your visit.

We may use these technologies to:

  • Keep your shopping cart functioning

  • Remember preferences

  • Maintain website sessions

  • Understand website traffic

  • Measure website performance

  • Improve user experience

  • Analyze product and website usage

  • Provide relevant advertising where applicable

  • Detect fraudulent or suspicious activity

Some cookies are essential for the website to function properly, while others are used for analytics, personalization, or marketing.

You may be able to control cookies through your browser settings or available cookie-management tools. Disabling certain cookies may affect website functionality.

9. Analytics

We may use analytics services to understand how visitors use our website.

Analytics information may include pages visited, products viewed, approximate location, device information, traffic sources, and interactions with the website.

Analytics information helps us understand customer behavior, improve website performance, and make better business decisions.

10. Marketing Communications

If you subscribe to our marketing communications or otherwise provide consent where required, we may contact you through:

  • Email

  • SMS

  • WhatsApp

  • Telephone calls

  • Website notifications

  • Other permitted electronic communication methods

Marketing communications may include information about:

  • New products

  • New collections

  • Offers and promotions

  • Discounts

  • Special events

  • Product recommendations

  • Other Fabtone updates

You may unsubscribe from promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Please note that even if you opt out of marketing communications, we may still send essential service-related communications, such as order confirmations, payment updates, shipping information, or customer-service responses.

11. Personalized Advertising

Where permitted by applicable law, we may use information about your interactions with our website to help us understand your interests and provide more relevant advertising.

Advertising and marketing partners may use cookies, pixels, or similar technologies to measure advertising performance or deliver advertisements.

You may be able to control certain advertising or cookie preferences through your browser, device settings, or available privacy controls.

12. Data Security

We take reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

Security measures may include appropriate access controls, secure technology infrastructure, encryption or other security measures provided by our service providers, and monitoring for suspicious activity.

However, no internet transmission, website, computer system, or electronic storage method can be guaranteed to be completely secure.

Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

13. Payment Security

Payments made through our website may be processed through third-party payment service providers.

Payment providers may use security standards and safeguards appropriate to payment processing.

Fabtone does not request or ask customers to share their card PIN, CVV, online banking password, OTP, or account password through email, WhatsApp, telephone calls, or social media.

Never share your OTP, PIN, CVV, password, or other confidential payment credentials with anyone claiming to represent Fabtone.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and fulfilling orders

  • Providing customer support

  • Managing returns and replacements

  • Maintaining business and transaction records

  • Meeting accounting, tax, legal, and regulatory requirements

  • Resolving disputes

  • Preventing fraud and misuse

  • Protecting our legal rights

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

15. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, which may include:

  • Requesting information about personal data we process about you

  • Requesting correction of inaccurate or incomplete information

  • Requesting deletion of personal information where legally applicable

  • Withdrawing consent where processing is based on consent

  • Requesting information about how your personal information is used

  • Raising a privacy-related complaint or concern

Some requests may be subject to applicable legal, contractual, security, or record-retention requirements.

To protect your information, we may need to verify your identity before processing certain requests.

16. Withdrawal of Consent

Where we process personal information based on your consent, you may withdraw your consent by contacting us or using the applicable unsubscribe or privacy-control mechanism.

Withdrawal of consent will not affect the lawfulness of processing that occurred before withdrawal.

In certain situations, we may continue processing information where permitted or required by applicable law, such as for fulfilling an existing order, maintaining legally required records, preventing fraud, or resolving disputes.

17. Children's Privacy

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly request or intentionally collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

18. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, payment providers, advertising services, or other external websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

19. International Data Transfers

Some of our service providers or technology partners may process or store information in countries outside India.

Where personal information is transferred or processed internationally, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable laws and appropriate contractual or security safeguards.

20. Fraud and Security Monitoring

We may use personal information and technical information to detect, investigate, and prevent:

  • Fraudulent transactions

  • Payment fraud

  • Account misuse

  • Unauthorized access

  • Website abuse

  • Suspicious activity

  • Cybersecurity incidents

Information may be shared with payment processors, service providers, law-enforcement authorities, or other relevant parties where reasonably necessary or legally required.

21. Business Transfers

If Fabtone/Kangun Clothing undergoes a business transaction such as a merger, acquisition, restructuring, sale of assets, or transfer of business operations, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage customers to review this Privacy Policy periodically.

23. Applicable Law

This Privacy Policy shall be governed by the applicable laws of India, including applicable data protection and privacy laws and regulations.

Nothing in this Privacy Policy is intended to limit any rights that you may have under applicable law.

24. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Fabtone
Operated by Kangun Clothing
B-39, Dilshad Colony, Delhi – 110095, India

Email: Fabtone11@gmail.com
WhatsApp: +91 9411696808
Phone: +91 9910969180

When contacting us about your personal information, please provide sufficient information for us to identify your request and verify your identity where necessary.

25. Privacy Commitment

Fabtone is committed to handling customer information responsibly and transparently.

We collect information that is reasonably necessary to operate our website, process orders, provide services, communicate with customers, improve our products and website, maintain security, and comply with applicable legal obligations.

We do not ask customers to provide unnecessary confidential information such as passwords, OTPs, card PINs, or CVVs through email, WhatsApp, telephone, or social media.

Your trust is important to us, and we take reasonable steps to protect the information entrusted to Fabtone.

Last Updated: August 2026